Shipping policy
SHIPPING POLICY
Thank you for shopping with Lapin Store.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Time
Estimated delivery times:
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India: 5–10 business days
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Remote locations may require additional delivery time.
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
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Free Shipping is available on eligible orders.
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Any applicable shipping charges will be displayed during checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (when available). Tracking information may take up to 48 hours to become active.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Shipments
If your package is significantly delayed or appears lost, please contact us and we will work with the shipping carrier to investigate the issue.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photographs of the damaged item and packaging.
Contact Information
Lapinpool Store
Email: newshin28@gmail.com
Address:
Parekattil House,
Kuttichira P.O.,
Kormala, 680724,
Chalakudy, Kerala,
India